Last Updated: April 16. 2025
This Privacy Policy explains how the Internet Crime Complaint Center ("we", "us", "our", or "the website") collects, uses, stores, and protects your information when you interact with our website and services. We are committed to maintaining your trust and protecting your privacy.
Please read this policy carefully before using our website. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Contact Information: Name, email address, phone number, mailing address.
Complaint and Report Data: Any information voluntarily submitted related to cybercrime, fraud, or suspicious online activity.
Account Information (if applicable): Login credentials if you create an account.
Usage Data: Browser type, IP address, referral URLs, pages visited, and site interactions.
Device Information: Operating system, device type, and settings used to access our site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To process cybercrime complaints and assist investigations.
To respond to your questions or requests.
To enhance, personalize, and improve our website and services.
To comply with legal and regulatory obligations.
To communicate with you regarding important updates or alerts (only if you opt in).
To maintain the security and integrity of our services.
We do not use your data for marketing purposes unless you explicitly consent.
3. Information Sharing
We may share your information under these conditions:
With law enforcement or regulatory authorities to assist in investigations, when legally permitted or required.
With service providers who help us operate the website, under strict confidentiality agreements.
During legal proceedings, to comply with court orders or legal processes.
With your consent, when you agree to share data for research, surveys, or partner collaboration.
We will never sell or lease your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar technologies to:
Monitor how users interact with the website.
Improve functionality and performance.
Analyze aggregated usage data via tools like Google Analytics.
Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time. Please see our [Cookies Policy] for more details.
5. Your Rights and Choices
You have the right to:
Request access to, correction of, or deletion of your personal data.
Withdraw consent where processing is based on consent.
Object to the use of your data for certain purposes.
Manage cookie preferences or opt out of non-essential tracking.
Unsubscribe from communications at any time via links in the messages.
To exercise your rights, please contact us using the information below.
6. Data Security
We use physical, administrative, and technical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
SSL encryption for data transmission.
Secure access controls and limited data access by staff.
Routine system updates and monitoring.
Despite our best efforts, no system can be completely secure. Please take care when submitting sensitive data online.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Data no longer needed is securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.
9. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. We encourage users to check this page periodically to stay informed.
By using our website and services, you agree to the terms outlined in this Privacy Policy.